| |
Systemic thinking and methods became part of
mainstream management methods in 1990 after
Peter Senge's book about learning organizations
called
The Fifth Discipline. Senge's book is
based on a systemic method called 'Systems
Dynamics', which was developed by
Jay Forrester. But the fact is, there
are many systemic methods and like any map (or
model) they are useful in certain contexts:
|
Systemic Method: |
Soft Systems Model |
|
Theory / Philosophy: |
Peter Checkland developed Soft Systems
Methodology (SSM) at Lancaster
University in UK. In simple terms,
SSM is a systemic methodology to learn
and solve problems which are of
subjective in nature. Checkland breaks
away from traditional hard systems
(SD)
view which regards system as a real
objective reality, from Checkland's
perspective, reality is complex and
"system" is a concept to do abstract
thinking about the reality rather than
as a way to engineer and control it.
The key points:
 | "System" is a concept to
organize our thoughts about reality |
 |
SSM has been
developed for use in ill-structured
or messy problem contexts where
there is no clear view on what
"constitutes the problem" |
|
|
Methodology / Model: |
 |
|
Systemic Method : |
Viable Systems Model |
|
Theory / Philosophy: |
Stafford Bear defined viable systems
model (VSM) through three texts: Brain
of the Firm, Heart of the Enterprise and
Diagnosing the Systems for
Organizations. Beer derives VSM from
Cybernetics and argues that it is a
model for any viable system, biological
or social. VSM defines rules/process
whereby a system can regulate, learn,
adapt and evolves. VSM is a structured
model of a systemwith five main
components - operations, co-ordination,
control, intelligence, and policy.
|
|
Methodology / Model: |
|
|
Systemic Method : |
Cybernetics |
|
Theory / Philosophy: |
Based on information theory and
influenced by Gregory Bateson's
Theory of Mind, Cybernetics was
developed by Norbert Wiener as the
science of communication and control in
the animal and the machine.
The key points:
 | A system is an aggregate of
interacting parts or components. |
 | Information is the
difference which makes a difference. |
 | Feedback and control is the key
idea of cybernetics. |
|
|
Methodology / Model: |
Key elements:
 | Identify the system boundaries. |
 | Identify system components. |
 | Identify and understand feedback
loops. |
 | Understand the behavior of a
system, which is typically
teleonomic, that is, oriented
towards a future state, which does
not exist as yet. |
|
|
|
|